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Vgosh Info
Virugambakkam, Chennai, Tamil Nadu
Job/Project Description - tasks to be performed daily:
Position description
As a member of the Infrastructure Shared Services, the McAfee /AntiVirus Expert, Infrastructure Operations Analyst for Patching & Anti-virus will be the associate to his/her department towards the Business Units and project teams and will help in determining role in the management, support, maintenance, implementation, administration and lifecycle management of Infrastructure solutions.
Infra Operations - Senior Anti-virus and Patching engineer will be positioned as a level 2/3 in the organization, using his/her expertise for ensuring security compliance on both anti-virus / encryption management (from installation to Data deployment monitoring) and OS Security patching. Part of the role is applying OS updates/patches update on an agreed frequency, addressing the vulnerabilities found in the OS of both server and workstations related to patching and anti-virus, problem diagnosis, solution implementation and documentation for issues during patching.
The role is broadly split between compliance execution and resolution. This person must have extensive knowledge and experience in Antivirus & Encryption management with exposure on OS Windows patching in both Private and Public cloud, knowledge and troubleshooting in Operating Systems in Windows; extensive exposure in one or more antivirus such as but not limited to Defender, Bitlocker. Resources must be willing to work on weekends given that most patching is done during the weekends
Duties/Task Description - the deliverables/results the contractor will be expected toachieve:

Work under the ISS directives to monitor compliance on both patching and anti-virus management, investigate and implement solution on non-compliance and perform regular patching activities.

Perform Antivirus and encryption management tasks including but not limited to: optimized antivirus deployment, antivirus console account management, policy management and threat prevention setup.

Perform Patch management tasks include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures.

Test new releases of products to ensure compatibility and minimize user impact.

Basic troubleshooting and implementation of solution in conjunction with vendor and third-party support within the applicable technology platform that you will be responsible

Recommend and implement system enhancements that will improve the performance and reliability of the system in upgrading/patching.

Develop and document technical processes and procedures as needed.

Adhere to strict Information Systems security guidelines in all cases.

Compliance KPI Reporting on an agreed interval

Drive resolving/addressing low compliance(not simply reporting but addressing low compliance)

Comply and being proactive with the ITSM processes lifecycle & SLA standards for Incident Management; Problem Management; Change Management and Continuous Service Improvement.

Mandatory skills - the absolute minimum skill level required for the candidate to be considered:

Extensive Knowledge in Security and extensive Anti-Virus & encryption (e.g Bitlocker, Defendery) experience.

Knowledge and experience in managing and handling Antivirus/encryption tool primarily Defender/Bitlocker but not limited

Basic knowledge and experience on Windows Server Operating Systems Patching and troubleshooting

Basic knowledge on Patching tools such as but not limited to InTune, SSCM, WSUS

Basic System administration in windows OS as well as powershell scripting

Has understanding in IT Software and Hardware. Basic Knowledge in using a Scheduling Software (example: Solarwinds,CA Unicenter Autosys, or $Universe…). Basic Knowledge in using a Monitoring Software (example: CA Unicenter NSM, BMC, Tivoli, or Microsoft SCOM…). Basic knowledge in Public cloud - Azure and AWS patching

Preferred skills - the ideal skills you would like the candidate to have:

PRIMARY: Security: Bitlocker, Defender, Mcafee and Kaspersky Antivirus o Patching: Modern Desktop, InTune, SSCM, WSUS

SECONDARY: Public Cloud: Azure and AWS; OS Server: Windows Server 2003 to Windows Server 2012 OS Client: Windows XP to Windows 10; Microsoft Active Directory ; VMWare 5.x and above ; Nutanix NOS ; Hardware: Dell & Cisco UCS servers; Storage: Net app, SAN IBM & SVC, Dell Compellent, iSCSI Storage Dell Equal logic & MD, Pure Storage; Veeam Backup & Replication o Backup Comm vault, BMC & Solarwinds Monitoring

Ticketing CMDBCA Service Desk Manager, Network Cisco

Year of experience: 2 years of relevant experience in system administration and troubleshooting.

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