Our Philosophy

Before accepting an assignment, we will confer with the client in sufficient detail to understand the problem and the scope of study needed to solve it. We will accept only those assignments we are qualified to perform and will provide real benefit to the client, but we cannot guarantee any specific results, such as the amount of cost reduction or profit increase. However, we will utilize all the resources at our disposal to achieve the agreed-upon objectives of the assignment.

Whenever feasible, we agree with the client in advance on such matters as scope and objectives, as well as the fee basis for an assignment. We do not accept commissions or pay them to others for client referrals. Nor do we accept fees or commissions from others for recommending equipment, supplies, or services to our clients, as this would compromise our impartiality. We have found that in some circumstances, certain products may not be available to our clients other than through our firm due to restrictions or requirements of the product manufacturers; in those situations, we will advise you that a potential conflict of interest may exist.